Sheraton Princess Hotel - Honolulu

120 Kaiulani Avenue, Honolulu, United States, 96815  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Sheraton Princess Hotel - Honolulu

Paid Wi-Fi

Paid Wi-Fi in rooms

Parking

Valet parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour business center

Food/ Drinks

Poolside snack bar

Restaurant buffet

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Verified Reviews:

  • Enjoyed the poolside entertainment - Full ocean view room - Pool was wonderful
  • Rooms are lovely - Buffet has great food - Eateries and shops all around
  • Great free coffee - Nice evening turndown service - Free lei making classes - Buffet is expensive
  • Customer service is good - Pool is beautiful - Room is kind of small - Guest parking is $20 per day
  • Across the street from the beach - Room is quiet - Bed is very comfortable - Pillow is too soft

Overview

The 3-star Sheraton Princess Hotel offers designer rooms in proximity to Fort DeRussy, Kaimana Beach and Sans Souci Beach Park. Residing in a 29-story building, the hotel was opened in 1955 and renovated in 1996.

Located in a shopping area with entertainment venues, a zoo and a stadium, guests will see why Sheraton Princess Hotel is admired by many tourists. The city center lies within 4 km from the venue.

Sheraton Princess Hotel can be reached in 15 minutes by car from Honolulu International airport.

Rooms

Sheraton Princess Hotel provides 1152 guestrooms appointed with satellite TV, a laptop-size safe, heating, a mini-fridge and a private toilet for a pleasant stay in Honolulu. Sheraton Princess Hotel offers rooms with the sea view. Guests can make use of en suite bathrooms with a bathtub, a shower and a hairdryer.

Eat & Drink

Japanese dishes are served in the lobby restaurant. The hotel invites guests to the Poolside bar to relax with a drink. Serving an array of dishes, Duke's Waikiki and Rock Island Cafe are just 100 meters away.

All visitors are offered a full breakfast for a fee. 

Services

Hotel services include 24-hour front desk, dry cleaning and medical service maintained by friendly staff.

Relax

Guests with children are offered cribs, babysitting and a mini club available at the property. For active guests, there are a gym and a fitness centre at the hotel.

Internet

Wireless internet is available in the hotel rooms for additional charge.

Guest Parking

Paid public parking is possible on site.

Number of floors:   29.  Number of rooms:   1152.

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Facilities

General

  • Non-smoking property
  • Paid Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Souvenir shop
  • Hairdresser
  • Carte blanche
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Canoeing
  • Golf course

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Poolside snack bar

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Business services
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services

Leisure facilities

  • Outdoor swimming pool
  • Beach access
  • Beach chairs
  • Beach umbrellas
  • Beach towels
  • Entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Library

Room view

  • Sea view
  • City view
  • Ocean view
  • Pool view

Room facilities

  • Paid Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Living room
  • Sitting area
  • Tea and coffee facilities
  • Bottled water
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bath/ Shower
  • Hair dryer
  • Towels
  • Room toiletries

Self-catering

  • Refrigerator

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Free local telephone calls
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • Older children/adults may stay at the price of USD 75 per person per night in an extra bed. 
  • One child under the age of 2 may stay for free in a crib. 
  • All children under the age of 17 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Sheraton Princess Hotel - Honolulu Honolulu location
Show big map »

Hotel Address:

120 Kaiulani Avenue, Honolulu, United States, 96815

Get directions
City Center
  • Honolulu
    3.6 km
Airports
  • Bus stop
    200 m
Restaurants
  • Duke's Waikiki (cuisine: American)
    140 m
  • Cheesecake Factory (cuisine: American)
    180 m
Beaches
  • Waikiki Beach
    470 m
  • Kawehewehe
    720 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    29
  • Number of rooms:
    1152

Rooms and availability

Sheraton Princess photos Exterior
Skyline Tower Room
Bed type: 1 King-size bed or 2 Double beds or Sleeping arrangements for 4 persons or Double bed
Size: 21 m²
Check Prices
  • Air conditioning
— Less information+ More information

Tower Skyline Partial Ocean View Room including Buffet Breakfast for Two and Resort Fee (17OCN)

Room facilities
    Sheraton Princess photos Exterior
    Skyline Tower Triple Room
    Bed type: Sleeping arrangements for 3 persons
    Size: 21 m²
    Check Prices
    • Air conditioning
    — Less information+ More information

    Standard|Tower Skyline Partial Ocean View - Triple

    Room facilities
      Sheraton Princess photos Exterior
      Skyline Tower Quadruple Room
      Bed type: Sleeping arrangements for 4 persons
      Size: 21 m²
      Check Prices
      • Air conditioning
      — Less information+ More information

      Standard|Tower Skyline Partial Ocean View - Quad

      Room facilities
        Premier Double Room
        Bed type: Double bed
        Check Prices
        — Less information+ More information

        Deluxe|DOUBLE PREMIER

        Sheraton Princess photos Exterior
        Premier Tower Room
        Bed type: Sleeping arrangements for 4 persons or Double bed or Twin beds
        Size: 26 m²
        Check Prices
        • Air conditioning
        • Private bathroom
        — Less information+ More information

        Tower Premier Ocean View Room including Buffet Breakfast for Two and Resort Fee (17OCN)

        Room facilities
          Sheraton Princess photos Exterior
          Premier Tower Triple Room
          Bed type: Sleeping arrangements for 3 persons
          Size: 26 m²
          Check Prices
          • Air conditioning
          — Less information+ More information

          Deluxe|Tower Premier Ocean View (Escape) - Triple

          Room facilities
            Sheraton Princess photos Exterior
            Premier Tower Quadruple Room
            Bed type: Sleeping arrangements for 4 persons
            Size: 26 m²
            Check Prices
            • Air conditioning
            — Less information+ More information

            Deluxe|Tower Premier Ocean View (Escape) - Quad

            Room facilities
              Sheraton Princess photos Room
              Tower Double Room
              Bed type: King-size bed or 1 King-size bed or 2 Double beds or 1 Double bed and 1 Single bed
              Check Prices
              • Air conditioning
              • Private bathroom
              — Less information+ More information

              Standard|TOWER CITY VIEW King Bed Flex Breakfast

              Room facilities
                Sheraton Princess photos Exterior Hotel information
                Leisure Double Room
                Bed type: King-size bed or Sleeping arrangements for 4 persons or 1 King-size bed or 2 Double beds
                Size: 21 m²
                Check Prices
                • Air conditioning
                • Private bathroom
                — Less information+ More information

                Standard|1 King Bed - Nonsmoking Room With City View - Fridge

                Room facilities
                  Sheraton Princess photos Exterior Hotel information
                  King Room
                  Bed type: King-size bed or Double bed or 1 Double bed and 1 Single bed
                  Check Prices
                  • Air conditioning
                  — Less information+ More information

                  Standard|1 King Bed - Nonsmoking Room - Fridge

                  Room facilities
                    Sheraton Princess photos Room
                    Tower King Room
                    Bed type: Double beds or 1 Double bed and 1 Single bed or Double bed
                    Check Prices
                    • Air conditioning
                    — Less information+ More information

                    Standard|TOWER CITY VIEW King Bed Flex Breakfast (2 beds)

                    Room facilities
                      Sheraton Princess photos Exterior
                      Tower King Suite
                      Bed type: 1 Double bed and 1 Single bed or Double bed or King-size bed
                      Check Prices
                      — Less information+ More information

                      Suite|TOWER SUITE King Bed Leisure

                      Sheraton Princess photos Exterior Hotel information
                      Triple Room
                      Bed type: Sleeping arrangements for 3 persons
                      Size: 28 m²
                      Check Prices
                      • Air conditioning
                      — Less information+ More information

                      Standard|Triple Room (City View Ed Escape)

                      Room facilities
                        Sheraton Princess photos Room
                        Tower Triple Room
                        Bed type: Sleeping arrangements for 3 persons
                        Check Prices
                        • Air conditioning
                        — Less information+ More information

                        Standard|Tower Partial Ocean View (Escape) - Triple

                        Room facilities
                          Tower Suite
                          Bed type: Sleeping arrangements for 3 persons or Double bed
                          Check Prices
                          — Less information+ More information

                          Suite|SUITE TOWER ROOM

                          Suite
                          Check Prices
                          — Less information+ More information
                          Sheraton Princess photos Room
                          Quadruple Room
                          Bed type: Sleeping arrangements for 4 persons
                          Size: 28 m²
                          Check Prices
                          • Air conditioning
                          — Less information+ More information

                          Standard|Kaiulani Room (Escape) - Quad

                          Room facilities
                            Sheraton Princess photos Room
                            Tower Quadruple Room
                            Bed type: Sleeping arrangements for 4 persons
                            Check Prices
                            • Air conditioning
                            — Less information+ More information

                            Standard|Tower Partial Ocean View (Escape) - Quad

                            Room facilities
                              Junior Suite
                              Bed type: 1 Single bed
                              Check Prices
                              — Less information+ More information
                              Sheraton Princess photos Exterior Hotel information
                              Family Double Room
                              Bed type: Double bed
                              Size: 28 m²
                              Check Prices
                              • Air conditioning
                              — Less information+ More information

                              Standard|City View (Escape) - Double (Family Plan)

                              Room facilities
                                Sheraton Princess photos Room
                                Family Tower Double Room
                                Bed type: Double bed
                                Check Prices
                                • Air conditioning
                                — Less information+ More information

                                Standard|Tower Partial Ocean View (Escape) - Double (Family Plan)

                                Room facilities
                                  Sheraton Princess photos Exterior
                                  Deluxe Room
                                  Bed type: 1 Double bed and 1 Single bed or Double beds or Double bed
                                  Check Prices
                                  — Less information+ More information

                                  Deluxe|DELUXE OCEAN VIEW 2 Double Beds King Bed Offer

                                  Room facilities
                                    Sheraton Princess photos Exterior Hotel information
                                    VIP Room
                                    Bed type: Double bed or Sleeping arrangements for 4 persons or Twin beds
                                    Check Prices
                                    • Air conditioning
                                    • Private bathroom
                                    — Less information+ More information

                                    City View Room including Resort Fee (VIP)

                                    Room facilities
                                      Sheraton Princess photos Room
                                      VIP Tower Room
                                      Bed type: Double bed or Sleeping arrangements for 3 persons or Sleeping arrangements for 4 persons
                                      Check Prices
                                      • Air conditioning
                                      • Private bathroom
                                      — Less information+ More information

                                      Tower Partial Ocean View Room including Resort Fee (VIP)

                                      Room facilities
                                        Sheraton Princess photos Exterior Hotel information
                                        VIP Triple Room
                                        Bed type: Sleeping arrangements for 3 persons
                                        Size: 21 m²
                                        Check Prices
                                        • Air conditioning
                                        — Less information+ More information

                                        Standard|City View (VIP) - Triple

                                        Room facilities
                                          Sheraton Princess photos Room
                                          VIP Tower Triple Room
                                          Bed type: Sleeping arrangements for 3 persons
                                          Check Prices
                                          • Air conditioning
                                          — Less information+ More information

                                          Standard|Tower Partial Ocean View (VIP) - Triple

                                          Room facilities
                                            Sheraton Princess photos Room
                                            VIP Quadruple Room
                                            Bed type: Sleeping arrangements for 4 persons
                                            Size: 21 m²
                                            Check Prices
                                            • Air conditioning
                                            — Less information+ More information

                                            Standard|Princess Pool View (VIP) - Quad

                                            Room facilities
                                              Sheraton Princess photos Room
                                              VIP Tower Quadruple Room
                                              Bed type: Sleeping arrangements for 4 persons
                                              Check Prices
                                              • Air conditioning
                                              — Less information+ More information

                                              Standard|Tower Partial Ocean View (VIP) - Quad

                                              Room facilities
                                                Sheraton Princess photos Room
                                                Ocean Tower Double Room
                                                Bed type: Double bed or Sleeping arrangements for 3 persons or Double beds
                                                Check Prices
                                                • Air conditioning
                                                • Private bathroom
                                                — Less information+ More information

                                                Standard|Sunsational Savings -Tower Partial Ocean

                                                Room facilities
                                                  Sheraton Princess photos Exterior Hotel information
                                                  Signature Room
                                                  Check Prices
                                                  • Air conditioning
                                                  — Less information+ More information
                                                  Room facilities
                                                    Sheraton Princess photos Exterior Hotel information
                                                    Luxury Tower Room
                                                    Bed type: 1 Super King-size bed
                                                    Check Prices
                                                    • Air conditioning
                                                    — Less information+ More information
                                                    Room facilities
                                                      Sheraton Princess photos Exterior
                                                      Luxury King Room
                                                      Bed type: King-size bed
                                                      Check Prices
                                                      — Less information+ More information

                                                      Deluxe|1 King Bed - Nonsmoking Luxury Room

                                                      Room facilities

                                                        How to reach hotel

                                                        hotel Sheraton Princess Hotel - Honolulu Honolulu location
                                                        Show big map »

                                                        Hotel Address:

                                                        120 Kaiulani Avenue, Honolulu, United States, 96815

                                                        Get directions
                                                        City Center
                                                        • Honolulu
                                                          3.6 km
                                                        Airports
                                                        • Bus stop
                                                          200 m
                                                        Restaurants
                                                        • Duke's Waikiki (cuisine: American)
                                                          140 m
                                                        • Cheesecake Factory (cuisine: American)
                                                          180 m
                                                        Beaches
                                                        • Waikiki Beach
                                                          470 m
                                                        • Kawehewehe
                                                          720 m
                                                        Hotel information
                                                        • Check-in:
                                                          from  3 pm
                                                        • Check-out:
                                                          until  11 am
                                                        • Number of floors:
                                                          29
                                                        • Number of rooms:
                                                          1152

                                                        Sheraton Princess Location

                                                        Legend
                                                        • Current hotel
                                                        • Hotels nearby
                                                        • Other hotels
                                                        • Airports
                                                        • Underground stations
                                                        • Train stations
                                                        • Parks
                                                        • Tourist attractions
                                                        • Museums
                                                        • Convention centers
                                                        • Stadiums
                                                        • Food and meals
                                                        • General

                                                        Hover above the icons to see hotel photo and details.

                                                        Click the hotel to go to the main hotel page.

                                                        Route Planner
                                                        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                                                        What's nearby

                                                        Tourist attractions

                                                        • Outrigger Entertainment Inc - 300 m
                                                        • Hawaii Imax Theater - 700 m
                                                        • Magic of Polynesia - 700 m
                                                        • Great Life Tours - 700 m

                                                        Popular areas

                                                        • Waikiki Beach - 200 m
                                                        • Kuhio Beach Torch Lighting & Hula Ceremony - 200 m
                                                        • Waikiki Beach Area - 400 m

                                                        Shopping areas

                                                        • International Marketplace - 100 m
                                                        • Waikīkī International Marketplace Shopping Center - 500 m
                                                        • Royal Hawaiian Shopping Center - 600 m

                                                        Amusement

                                                        • Waikiki Theatres - 700 m
                                                        • Waikiki Gun Club - 1.2 km

                                                        Museums

                                                        • Damien Museum - 100 m
                                                        • Saint Augustine by-the-Sea - 500 m
                                                        • Art on the Zoo Fence - 600 m
                                                        • Waikiki Aquarium - 800 m
                                                        • US Army Museum of Hawaii - 1.1 km

                                                        Parks

                                                        • Waikīkī Shell - 700 m
                                                        • Honolulu Paki Community Park - 800 m
                                                        • Kapi‘olani Park - 1.0 km
                                                        • Honolulu City Kapiolani Park - 1.1 km

                                                        Halls

                                                        • Waikiki Shell - 700 m

                                                        Arboretum, Green spaces, Zoos

                                                        • Zootique - 300 m

                                                        Theaters

                                                        • Royal Hawaiian Theater Legends in Concert Waikiki - 400 m
                                                        • Hale Koa Luau - 1.0 km

                                                        Golf courses and Country clubs

                                                        • Honolulu Zoo - 300 m
                                                        • Ala Wai golf course - 600 m

                                                        Oceanfront Areas

                                                        • Oahu - 600 m

                                                        Local attractions

                                                        • Kaimana Beach - 1.6 km
                                                          Kalakaua Avenue, Honolulu
                                                        • Kapiolani Park - 1.7 km
                                                          3902 Paki Ave., Honolulu
                                                        • Ala Moana Beach Park - 2.4 km
                                                          1201 Ala Moana Blvd., Honolulu
                                                        • Sans Souci Beach Park - 1.7 km
                                                          2863 Kalakaua Avenue, Honolulu
                                                        • Japanese Cultural Center of Hawaii - 1.8 km
                                                          2454 South Beretania Street, Honolulu

                                                        Near the hotel

                                                        • King's Guard Museum - 110 m
                                                          King's Village Shopping Center, Honolulu
                                                        • Saint Augustine by-the-Sea - 530 m
                                                          130 Ohua Ave, Honolulu
                                                        • Kawehewehe - 720 m
                                                          Honolulu, Oahu, HI
                                                        • Honolulu Zoo - 840 m
                                                          151 Kapahulu Ave., Honolulu
                                                        • Waikiki Beach - 470 m
                                                          Kalakaua Blvd, Honolulu
                                                        • Teddy Bear World Hawaii - 580 m
                                                          2155 Kalakaua Ave, Honolulu
                                                        • US Army Museum of Hawaii - 810 m
                                                          2131 Kalia Road, Honolulu

                                                        Restaurants nearby

                                                        • Duke's Waikiki - 140 m

                                                          Address: Outrigger Waikiki on the Beach, 2335 Kalakaua Ave., Suite 116
                                                          Phone: 808-922-2268

                                                          84% likes this, based on 2712 reviews
                                                          Cuisine: American
                                                          Price Range: GBP 0 - GBP 23

                                                        • Hula Grill Waikiki - 120 m

                                                          Address: 2335 Kalakaua Ave
                                                          Phone: 808-923-4852

                                                          82% likes this, based on 823 reviews
                                                          Cuisine: Hawaiian
                                                          Price Range: GBP 16 - GBP 32

                                                        • Honolulu Coffee Company - 90 m

                                                          Address: 2365 Kalakaua Ave
                                                          Phone: (808) 533-1500

                                                          78% likes this, based on 192 reviews
                                                          Price Range: GBP 4 - GBP 8

                                                        • Cheesecake Factory - 180 m

                                                          Address: 2301 Kalakaua Ave
                                                          Phone: 808-924-5001

                                                          78% likes this, based on 2156 reviews
                                                          Cuisine: American

                                                        • Beachhouse at the Moana - 90 m

                                                          Address: 2365 Kalakaua Ave
                                                          Phone: 808-921-4600

                                                          68% likes this, based on 242 reviews
                                                          Cuisine: American
                                                          Price Range: GBP 38 - GBP 53

                                                        Hotel information
                                                        • Check-in:
                                                          from  3 pm
                                                        • Check-out:
                                                          until  11 am
                                                        • Number of floors:
                                                          29
                                                        • Number of rooms:
                                                          1152
                                                        Hotels nearby
                                                        Hawaiiana Hotel
                                                        2 stars
                                                        0.6 km
                                                        Cities nearby

                                                        Sheraton Princess Reviews

                                                        Guest reviews are submitted by our customers after their stay at Sheraton Princess

                                                        Average guest rating

                                                        7.6out of 10
                                                        Fabulous
                                                        Based on 105 reviews

                                                        Rating by category:

                                                        Location
                                                        8.0

                                                        Guest reviews

                                                        • Older travelers
                                                          7.0

                                                          Close to Waikiki Beach and central waikiki. Friendly staff. Short stay.

                                                          Nothing to dislike.

                                                        • Family with children
                                                          5.4

                                                          Close to everywhere, thats the only I like best at sheraton. The store close-by is soo convenient. Everything is normal to me! Visit Maui hi for more fancy hotel...

                                                          Im expecting a room that is really nice..they gave me a narrow room. Like soo ordinary..

                                                        • Group of friends
                                                          5.0

                                                          We liked the location it was very central.

                                                          Upon arrival I was informed that I had not paid for any of our three rooms, also it took nearly an hour to book in and I though the staff did not know what they were doing. The rooms were disappointing and in need of modernization, also one smelt strongly of dampness when the air conditioning was off. Rooms did not match up to pictures on website. I had to change room late at night because of plumbing problem which was not obvious and was not notified of. I had reported that my room had not been cleaned and only after my second complaint did I discover that we had to move. At check out once again the time taken to check out was excessive and I felt my observations about the hotel were not listened to. Also I was told that my room with partial ocean view was an upgrade but this was what was booked and when I was allocated this on the second day it was better than the original room I was given. I do not think I will use this site again because the accomodation was very disappointing.

                                                        • Older travelers
                                                          6.2

                                                          Location

                                                          Poor air conditioning, very old hotel

                                                        • Group of friends
                                                          10.0

                                                          Location, location, location. Not as expensive as Moana or Royal Hawaiian but all the amanities. Close to the beach, swimming pool, easy parking, good food, friendly people.

                                                        • Older travelers
                                                          8.2

                                                          Location and proximity to shopping, beach and public transport

                                                          Pigeons at dining area poolside which were an ongoing problem.

                                                        • Group of friends
                                                          7.8

                                                          friendliness and cheerfullness of staff, room cleaned promptly every day. Good food and drinks poolside. Towels and chairs provided for beach use if desired. Beds and pillows very comfortable. Lovely poolside area. Free broadband and international calls a bonus. Excellent and knowledgeable staff at booking desks.

                                                          happy hour - limited time also limited food menu selection during happy hour. Not enough shaded area for sitting poolside in afternoons. The high ocean view room was a limited side view between two buildings - not full ocean view as shown in pictures. Lanai/balconey very small and windy. No wifi in room - had to use cable. Lots of street noise at night but did not interfere with sleep except when sirens blaring.

                                                        • Couple
                                                          7.8

                                                          No complaints, close to anything you would wanna do in wiakiki! Very helpful and Friendly staff, except for the bar! Overall I'd stay there again

                                                          The bar staff hates their lives!

                                                        • Single
                                                          10.0

                                                          Proximity to Waikiki beach, shopping and restaurants. Price was very reasonable. Hotel has a pool and beach service and other exercise facilities. Local artisans exhibit and demonstrate every day in the lobby. Friendly staff with good advice.

                                                        • Group of friends
                                                          6.6

                                                          very comfortable bed.

                                                          signage to parking garage/exits could improve...

                                                        • Single
                                                          7.8

                                                          It was very well located, and the room was very pleasant.

                                                          The 'free wireless' internet connection provided as part of the 'resort' charge never worked. I spent a long time on the phone to technical support, but couldn't get them again to say the thing was not fixed. I even had problems on the shared computers in the lobby, but a staff member helped me. When I complained about the inconvenience and waste of time trying to access wireless, I was offered a refund on the resort charge or breakfast. It had been two days of problems by then (I didn't know that it would continue for 6!), and I think one breakfast voucher was rather mean. When you are on business, you don't need the pool and towels, you need the internet. I also thought that breakfast should be included. And the price for it on my bill varied from $19 to $24.

                                                        • Couple
                                                          5.4

                                                          The hotel staff were nice enough and the location is good-right near the shopping of Waikiki and had easy beach access.

                                                          The management was rude and we had to wait to get into our room when others were clearly available. Not updated or cleaned very well.

                                                        • Older travelers
                                                          9.6

                                                          Staff were always very helpful. Proximity to beach and shops and restaurants excellent. Very comfortable bed.

                                                          Would prefer not to have buffet dinner every night. Sometimes just a la carte would be better.

                                                        • Older travelers
                                                          10.0

                                                          The people were very nice and the facilities were great.

                                                        • Single
                                                          5.4

                                                          Waits for service were quick, and the staff seemed responsive and understanding.. The hair dryer was good. The bed was comfortable.

                                                          This was much more equivalent to a Hotel Six than a large middle range chain. The room stank of what might have been a deodorant used to cover over its possible previous incarnation as a smoking room. The shower handle was broken. The coffeemaker was cracked and leaked water (it was quickly replaced when I complained). Only one number was visible on the TV remote. Worst of all the internet connection had so much traffic that from 8 to 10 PM it was impossible to send emails or surf the web. It lacked basic amenities like a shower cap (only soap, shampoo and conditioner, and lotion).

                                                        How to reach hotel

                                                        hotel Sheraton Princess Hotel - Honolulu Honolulu location
                                                        Show big map »

                                                        Hotel Address:

                                                        120 Kaiulani Avenue, Honolulu, United States, 96815

                                                        Get directions
                                                        City Center
                                                        • Honolulu
                                                          3.6 km
                                                        Airports
                                                        • Bus stop
                                                          200 m
                                                        Restaurants
                                                        • Duke's Waikiki (cuisine: American)
                                                          140 m
                                                        • Cheesecake Factory (cuisine: American)
                                                          180 m
                                                        Beaches
                                                        • Waikiki Beach
                                                          470 m
                                                        • Kawehewehe
                                                          720 m
                                                        Hotel information
                                                        • Check-in:
                                                          from  3 pm
                                                        • Check-out:
                                                          until  11 am
                                                        • Number of floors:
                                                          29
                                                        • Number of rooms:
                                                          1152